Pu‘u Poa Rental Services
Ian Nelson
Property Manager
I was raised in Kailua on the island of O‘ahu. My love for the ocean took a five year pause when I moved to Lake Tahoe. When I was not on the mountain, I worked in world-class resorts developing a passion for connecting with guests and delivering unforgettable experiences. My career in resort operations management at the executive level took me all around the United States, to Nicaragua in Central America, and eventually back home to Hawai‘i.
Eight years ago, I moved to Kaua‘i with my wife and two daughters to oversee a renovation and brand change at a resort in Kapa‘a. After completing that project, I earned my real estate license and brought my experience to the Hawai‘i Life property management team.
Working side by side with my wife Melissa, I am dedicated to exceeding the expectations of every client, every guest, and every owner. As a team, we oversee a diverse portfolio of vacation rental properties. Maintaining a strong human connection to both the homeowners and guests has allowed us to exceed expectations.
Concierge Guest Services
Hawaii Life concierge services are designed to make your time in the islands unforgettable, offering a range of options to ensure a smooth and personalized experience. Whether you're seeking adventure, relaxation, or special arrangements, the concierge team is ready to assist. Here’s a list of services we services provided:
- Activity and Adventure Bookings: Surfing, stand-up paddleboarding, snorkeling, scuba diving, hiking, kayaking, fishing charters, and zip-lining tours
- Private Dining and Chef Services: Enjoy in-home dining with a private chef who handles everything from shopping to clean-up
- Wellness Services: In-home massage and spa treatments, private yoga or Pilates sessions, and personalized fitness instruction
- Transportation and Transfers: Coordination of airport pickups, car rentals, private drivers, and island transfers
- Childcare Services: Professional babysitting services and child-friendly amenities to ensure the whole family enjoys their stay
- Grocery Provisioning: Pre-arrival grocery shopping to have your rental home stocked with your favorite food and drinks upon arrival
- Custom Itineraries and Cultural Experiences: Tailored itineraries that include luaus, helicopter tours, private island tours, and more
These services aim to create a seamless and enriching experience, so you can fully immerse yourself in the beauty of Hawaii without worrying about the details. For more information, visit Hawai‘i Life's website or contact me, Ian.
Exceptional Service
At Hawai‘i Life, we are dedicated to making your stay as seamless and enjoyable as possible. Our team ensures every detail is managed, so you can relax and enjoy your time in the islands without worry.
Hawai‘i Life Standards
Hawai‘i Life is committed to providing guests with the highest standards of quality and comfort. When you choose one of our rentals, you can expect:
- Fully Furnished Properties: Each rental is tastefully decorated, clutter-free, and meticulously maintained to ensure a welcoming and comfortable atmosphere.
- Convenient Key Access: Enjoy hassle-free check-in and check-out with self-locking doors or secure lockboxes.
- Essential Information: A comprehensive welcome binder with WiFi details and contact numbers is provided for your convenience.
- Comfortable Climate Control: Air conditioning in bedrooms and heating in cooler locations ensure a pleasant stay no matter the weather.
- Reliable WiFi: Basic internet access is provided, with recommendations for upgrades to ensure a seamless online experience.
- Outdoor Enjoyment: Our properties feature clean and functional outdoor spaces, including lawns, gardens, pools, BBQ grills, and quality beach gear for your enjoyment.
- Fully Equipped Kitchens: Prepare your meals with ease using fully equipped kitchens that include appliances, cooking utensils, and basic spices.
- Entertainment Options: Relax with flat-screen TVs, cable, music systems, and ample seating in comfortable living spaces.
- Luxurious Bathrooms: Experience the comfort of spotless bathrooms stocked with hotel-quality towels and high-end toiletries.
- Safety Features: Your safety is our priority, with smoke detectors, fire extinguishers, and secure safes in every location.
- Dedicated Property Manager: Benefit from the personalized attention of a dedicated property manager who is available to assist with any needs or concerns during your stay, ensuring a seamless and enjoyable experience.
These high standards are designed to provide you with a worry-free and enjoyable stay, ensuring that every detail is taken care of.
